![]() This will prevent anyone else from using your account. To keep someone from accessing your profile, games, payment information, and more, head over to the Microsoft Account webpage and change your password. Unfortunately, there isn’t a way to reset your Xbox remotely. Whether your device comes up missing or you’ve sold it without performing a factory reset, you may wonder what you can do to keep others from using your information. If you have more questions, we’ve got you covered! Here are the answers to some more of the most common questions we’ve been asked about an Xbox reset. On the other hand, if it is a hardware issue, contact Xbox Support. In the past, this has happened due to a system update so it may resolve itself. Some users have had problems where the Xbox won’t complete the reset process. Complete the necessary updates then try to factory reset your Xbox. Of course, if that doesn’t work, you can always try booting your console in Safe Mode and checking for any updates. Wait a few minutes and reverse the process (hold down the power button and plug your console in). According to the Xbox support team, you should start out by holding down the power button, then unplugging the power cable. Of course, this could be related to a major hardware issue, but it may have a simple fix. Whether it stops midway or something else is happening, there are a few things you can try to get it back up and running again. Several users have expressed issues with performing the factory reset on their Xbox. Your Xbox may take a minute to restart, but once it does you can remove the flash drive and follow the standard setup process. When you hear two beeps (after about 15 seconds) you can release the eject and pair button. Hold the pair button and the eject button on your console (or the pair button then the Xbox button on the One S). Turn off your console and disconnect the power cable.Īfter 30 seconds, plug the power cable in back in and plug the flash drive into a working USB port. Once you’ve prepared your USB Flash Drive, unplug the network cable from the back of your console (if you aren’t on a standalone Wifi network). The software and step-by-step instructions can be found using this link. ![]() The first thing you’ll need to do is load the Reset Program onto a USB flash drive. Factory Reset Using a USBĪnother method for performing a factory reset is using a USB Flash Drive. Once you log back into the console, all of your personal data and information will be gone even though the apps remain. If you want to avoid re-downloading huge game files, you may want to pick the second option and keep your games and apps installed.ĭepending on which option you’ve chosen you can leave your apps and games. Įither choice will restart the Xbox One, during which it will remove all accounts, save data and system settings. ![]() Choose to either Reset and remove everything or Reset and keep my games & apps.Head to System | Console info and select Reset console.Factory resets are, generally, an extreme move as a troubleshooting step but it’s typically useful if you’ve got a hardware fault and need to send the console in for repair – or if you’re selling your console second hand. Performing a Factory reset is a total last-resort for your Xbox One problems. At this point you can let go and press the button again to turn the console back on. The console should chime as it shuts down completely and all fan noise should stop. On the original Xbox One this is a touch-sensitive button, on the Xbox One S and Xbox One X, this is a pushable button. To perform a hard reset, simply press and hold the Xbox symbol power button on the front right of the console for around 10 seconds. It might not like it, but it’s for the best. If your console is misbehaving to the point of not responding to controller inputs, there’s only one thing for it: you have to perform a hard reset of the console. Head to Power & startup | Turn off or restart.Press the Xbox button on your controller to bring up the Guide menu and scroll right to the System tab and open Settings.A Full shutdown will completely turn the console off, where other methods leave the console in either energy-saving or instant-on power modes. Press the Xbox button on the top of your controller to bring up the Guide menu.Ī Full shutdown is a bit more involved as it requires delving into the Settings app.To shut down or restart your Xbox One you can long-press the Xbox button on your controller and scroll over to ‘Turn Off Console’ or ‘Restart Console.’ The other methods of shutting down your device (aside from holding down the power button or unplugging it all together which can cause damage) are: If your console is still responsive, meaning you can’t even close down the app or game that’s thrown up an error, you can perform a full shutdown or restart through the system software. How to Shut Down or Restart your Xbox One
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